Thank you for visiting the www.contactlensshop.com.au website.

www.contactlensshop.com.au is a online retail store for contact lenses, designed to provide you, the customer, with a safe secure easy and inexpensive way to purchase contact lenses 24 hours a day.

Each time you, the customer, use this site and or purchase contact lenses from us, www.contactlensshop.com.au, you agree to the following terms and conditions. Please review the Terms and Conditions periodically for any changes made to our website www.contactlensshop.com.au.

Your access or use of the site shall be deemed to be your acceptance of these changes.

Valid Prescription Required
By placing your order with www.contactlensshop.com.au you certify that you have a valid prescription (a prescription from a registered optometrist or eye care provider that is not older than 24 months) for the contact lenses that you are ordering.

When you order your contact lenses from www.contactlensshop.com.au, you are responsible for entering the correct contact lens information according to your contact lens prescription, for the contact lenses that you are ordering from us.

www.contactlensshop.com.au reserve the right to contact your optometrist or eye care provider to confirm your contact lens details and to verify that you have a current contact lens prescription for the contact lenses that you are ordering. By placing your contact lens order with us, www.contactlensshop.com.au - you consent to us, contacting your eye care provider if deemed necessary.

Electronic Communications
When you place a contact lens order with www.contactlensshop.com.au you consent to receive (electronic communications) e-mails from us. We will communicate with you electronically by e-mail or by posting notices on this site. You agree that all/any communications between you the customer, and www.contactlensshop.com.au must be for lawful purposes only.

Your Obligations and Conduct
You, the customer agree to use www.contactlensshop.com.au for lawful purposes only. All information provided by you, the customer, to www.contactlensshop.com.au web site must be true, current and complete. Should we have reasonable grounds to suspect that all/any information provided by you the customer, is untrue, not current or incomplete we reserve the right to report such misconduct to local, national and international law authorities.

All products are warranted against manufacturing defects. All our products come direct from the manufacturer and NOT from ambiguous sources.

We will allow you to return any product purchased from us within 30 days for exchange or complete refund. However, the lenses you return must be unopened in their original packaging and in good condition or a refund will not be given. Postage will NOT be refunded.

Contact Lenses considered defective should be returned as soon as possible in the original packaging, for inspection and replacement. A copy of the original invoice must be returned with the goods considered defective.

Links to Third Party Sites
We may make available a link to a third party's web site. These links will let you leave the Site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for web casting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.


Payments are processed safely and securely in real-time via our secure payment gateway ematters.  Your credit card information is not stored on our website.  When you use our ordering and payment pages you can be assured that your sensitive information and transactions are encrypted, safe and secure.  SSL security makes eavesdropping on web traffic almost impossible.  We urge you to never transmit, send your credit card details via end-user messaging technologies such as mobile phones and email, and we cannot be held responsible for information transmitted in this manner.